Job Information
WTW Cyber Broker/ Account Executive in London, United Kingdom
Broking and Servicing
Directly handle placements in a lead broking role
Prepare client and prospect Presentations.
Work with other colleagues and stakeholders in determining appropriate strategy and solutions for structuring and pricing on each placement
Create and grow relationships with underwriters in London and international markets
Lead wording discussions with insurers and producing offices with the support of GB Cyber’s Coverage Specialists.
Participate in information gathering exercises.
Contribute to the development of non-account-specific Cyber & TMT initiatives.
Assist in achieving the goals and objectives of the Cyber & TMT Insurance Practice and FINEX GB, and contribute to the goals and objectives of the Global Cyber Insurance Practice
Support the overall operational governance and decision-making process
Overseas travel as and when required
Ensure adherence to WTW policies, procedures, and all regulatory requirements
Client Relationship Management
Understand the clients’ business, objectives and risk management needs and look for solutions through the provision of ongoing service
Develop account service strategy for individual clients in line with Business Unit (BU) process
Draw on expertise from specialist technical teams within the BU and across the Group for clients as required
Determine placement strategies to deliver suitable solutions, including price and structure, which meet each clients’ needs
Accountability for client service and relationship development with producing offices, direct clients and other stakeholders
Placement Management
Manage compliant processing of contracts as per FCA and contract certainty requirements
Understand, apply and where necessary explain the BU policies and procedures
Assist with loading of data into the relevant WTW systems
Ensure operational and service delivery in line with Group policies
Support and deliver the end-to-end ongoing client service
Ensure accurate budgeting, forecasting and tracking of revenue
Work with senior colleagues in the development of service plans that define the engagement and timing of engagement with the client
Manage KPIs/SLAs to ensure targets are met
The Requirements:
Knowledge of Cyber insurance preferred
Broking experience essential
Experience in broking large and complex Financial Lines insurance (although can be in other relevant/related lines of insurance e.g. Property Damage)
ACII qualified or working towards the ACII qualification
A focus on excellence and a track record of delivering high levels of client service
Strong communication, negotiation and influencing skills
Ability to analyze and provide concise conclusions
Knowledge of claims processes and procedures
Ability to work both independently and as part of a wider team
Able to prioritize, manage deadlines and work under pressure
Comfortable explaining complex concepts and making recommendations to clients/client servicing teams
Ability to adapt personal style to work effectively with a wide range of clients, colleagues, and underwriters
Clear and compelling communication and presentation skills, written and verbal
Business and political awareness
Strong interpersonal skills with ability to build effective relationships, at all levels, with clients, prospects, associates, insurers, and external specialists
Equal Opportunity Employer
At WTW, we believe difference makes us stronger. We want our workforce to reflect the different and varied markets we operate in and to build a culture of inclusivity that makes colleagues feel welcome, valued and empowered to bring their whole selves to work every day. We are an equal opportunity employer committed to fostering an inclusive work environment throughout our organization. We embrace all types of diversity.
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